Vicalla's Return Policy

 

Please return any item you are unsatisfied with within 30 days of the ship date in original condition for full store credit, minus shipping and handling. If the product is defective or incorrect, full store credit including shipping and handling will be offered. We guarantee our products are accurately described by our team of experts. If the item you receive is not as described, you will receive a full refund, including shipping and handling. Receiving your credit will take no more than three weeks from date package was sent back. Returns are generally processed much quicker. We reserved the right to cancel any order due to errors such as pricing, description, or if the item is out of stock